The Outward Bound Trust
Volkswagen Group has partnered with The Outward Bound Trust to develop our apprentices with the key concepts of collaboration, teamwork, and customer service.
During the Outward Bound experience, a week-long residential program, apprentices engage in various tasks to develop behaviours aligned with the customer-centric approach of the Volkswagen Group. Throughout the week, the learners focus on building confidence, honing multitasking abilities, fostering collaboration, and enhancing problem-solving skills, all of which improve customer satisfaction at work. Analysis of this programme has revealed that 85% of apprentices have increased their customer awareness, while over 95% have seen improvements in their self-confidence and teamwork capabilities.
"It is an opportunity to try and prove to yourself, if no one else, that you can do stuff that you didn't think you could do."
The Outward Bound Experience - how it works?
Check out this video to understand how The Outward Bound experience works and how it can benefit you as an apprentice on the Volkswagen Group apprenticeship programme.
"My words of advice to someone looking into an apprenticeship would be to just go for it. I’ve really enjoyed it so I think you would as well."
